With the UK Government set to introduce new lockdown restrictions from 00:01 on Thursday 5th November, we take a look at what UK Airlines are telling their customers.
Jet2.com & Jet2holidays
Jet2.com & Jet2holidays today announced further cancellations and confirmed restart dates for various destinations:
Jet2.com & Jet2 Holidays stated on their social media channels that they are seeking clarity from the UK Government about travel restrictions.
Operating normally until 3rd November – Airline and Tour Operator will stop operating FROM ENGLAND ONLY (NOT including Scottish and Northern Irish flights, where a revised programme will be in place) from 5th November until at least 3rd December. All customers will be returned to England by the 11th November. Customer will be contacted shortly.
Jet2 & Jet2holidays have also taken the decision to cancel all holidays and flights to Greece (Crete & Rhodes) and Cyprus (Paphos & Larnaca) until 30th March 2021 and 13th February 2021 respectively.
Updated 03/11/2020 – 10:45
TUI UK will not operate flights and holidays departing from England and Wales from Thursday 5th November up to and including Wednesday 2nd December 2020.
Customers are to be contacted by TUI with options shortly.
Passengers travelling between the lockdown dates can rebook with an incentive, request a full refund or an ATOL protected refund-credit note. If you are traveling from Scotland or Wales, the company is waiting for further clarity.
As the current regulations have been implemented in England and Wales only, all holidays departing from Scotland will continue to operate as planned, unless customers are proactively contacted and told otherwise.
Ryanair have confirmed that their customers will not be refunded for flights in November (if the flight operates), despite the UK government banning all but essential travel.
Michael O’Leary, Ryanair Group Chief Executive, said if a flight was operating, passengers would not get their money back but they could change to a later flight without paying a fee.
EasyJet has stated that they will be getting in touch with all customers who are due to travel during the lockdown restrictions to advise them of their options.
Operating as normal until 4th November – More updates to follow
EasyJet chief executive Johan Lundgren said: “Following the Government’s sudden announcement today, easyJet will operate its planned schedule until Thursday and will be reviewing its flying programme over the lockdown period.
“It is likely that much of the UK touching schedule will be cancelled during lockdown with our planned flying set to resume in early December.”
The latest update from On The Beach stated:
- For all customers currently in resort your holiday, you should continue to enjoy your holiday as planned. If you are due to return home after the 5th November you should check with your airline to ensure that your return flights are running as normal. Please observe FCDO guidance upon your return to the UK.
- For customers due to travel on the 2nd, 3rd or 4th November as things stand your holiday is going ahead as normal and we will be sending you an email with further information. Please observe FCDO guidance upon your return to the UK.
- For customers due to travel between 5th November and 1st December we are awaiting confirmation from the UK Government and will be emailing you shortly to explain your options.
The above information applies to customers travelling to and from airports in England only and we will update with further advice when it becomes available.
The latest update from British Airways stated:
If your flight is cancelled, please rest assured that we’ll contact you. We’re currently experiencing extremely high call volumes. Please don’t call or message unless you’re travelling in the next 72 hours so we can help those needing urgent rebooking.
You can change your flight or apply for a voucher on ba.com
The latest update from Virgin Atlantic stated:
We continue to monitor the Covid-19 situation very carefully, including the latest guidance from the World Health Organization (WHO) and the Foreign and Commonwealth Office (FCO), as well as any new entry or quarantine restrictions implemented by the countries we fly to.
We’re aware of the latest guidance issued by UK government, that from 5th November, UK nationals should avoid all non-essential travel.
We are currently evaluating what this means for our customers and flying programme. At present, our schedule remains as published on our website, however our teams will be in contact with any customers whose travel may be affected, to discuss their options. For further information please visit www.virginatlantic.com for Virgin Atlantic bookings or https://www.virginholidays.co.uk/ for Virgin Atlantic Holidays bookings. Any customers who made their bookings through a third party or travel agent, should contact them directly to discuss their options.
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Last updated 02/11/2020 @ 10:00